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Privacy Policy


This Privacy Policy describes how your personal information may be collected, used, and shared when you visit, interact with, or make a donation to Ozanam House Trust (“we”, “our”, “us”, or “this website”).

Collection of your Personal Information

When you visit this website, we may automatically collect certain information about your device, including details about your web browser, IP address, time zone, and some of the cookies installed on your device. As you browse the website, we may collect information about the pages you view, the links you click, what websites or search terms referred you here, and how you interact with the site. We refer to this automatically collected data as “Device Information.”

We may collect Device Information using technologies such as:

  • Cookies – data files placed on your device, often including a unique identifier.
  • Log files – records of actions on the website, which may include IP addresses, browser type, Internet service provider, referring/exit pages, and timestamps.
  • Web beacons, tags, and pixels – electronic files that help us understand browsing behaviour on this website.

If you complete a form (such as a contact form, volunteer registration, or donation form), we may collect the information you provide. This may include your name, address, email address, and phone number. We refer to this as “Contact Information.”

When making a donation through this website, payment details are processed securely through reputable, PCI-compliant third-party services such as PayPal or Windcave (DPS Payment Express). We do not store or process your credit card or bank details directly.

About Cookies

Cookies help us improve your browsing experience. You may disable cookies through your browser settings if you prefer not to allow them. For more details on cookies and how to manage them, visit: http://www.whatarecookies.com.

Use of Personal Information

We use the information we collect to:

  • Communicate with you.
  • Process and acknowledge donations.
  • Provide updates about our work, events, and services in line with your preferences.
  • Improve and optimise our website, including analysing how visitors engage with it.

Sharing of Personal Information

We may share your information with trusted third-party providers to help us operate our website, process donations, or communicate with you. Examples include Google Analytics, MailChimp, PayPal, and Windcave (DPS Payment Express). We may also share information if required to comply with applicable laws or to respond to lawful requests.

Behavioural Advertising

We may use third-party tools such as Facebook Ads or Google Ads to promote our work. These may use cookies or similar technologies to provide you with targeted messages. You can manage your ad preferences here:

You can also opt out via these industry portals:

Do Not Track

This website does not alter its data collection practices when a “Do Not Track” signal is received from your browser.

Your Rights

You have the right to access, correct, update, or request deletion of the personal information we hold about you. To exercise these rights, please contact us using the details below. If you are based in the European Union or elsewhere, please note that your information may be transferred outside your region, including to New Zealand, Australia, Canada, or the United States.

Data Retention

We retain donation records for legal and financial purposes. Contact information provided for newsletters or updates will be kept until you unsubscribe or request removal.

Changes to this Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for operational, legal, or regulatory reasons.

Related Privacy Policies

Some services we use, such as PayPal, Windcave, Google, Facebook, or MailChimp, have their own privacy policies. Please review their policies for details on how they handle your information:

Facebook |  Google |  PayPal |  DPS/Windcave |  MailChimp |  Twitter |  LinkedIn |  AddThis |  Pinterest |  Constant Contact |  Campaign Monitor

Contact Us

For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us:

Ozanam House Trust
504 Featherston Street
Palmerston North 4414
PO Box 5472, Terrace End
Palmerston North 4441
New Zealand

Telephone: +64 6 356 6316
Email: info@ozanamhouse.org.nz
Website: https://www.ozanamhouse.org.nz/